Honda, Amazon team up on in-vehicle deliveries
Honda and Amazon are teaming up to offer consumers a level up in customer experience and convenience: the ability to receive their Amazon packages in their vehicles.
As of July 23, Honda started offering its U.S. customers the Key by Amazon In-Car Delivery service for subscribers of its HondaLink Remote Services connected-car system. It is unclear when the service will be offered to Canadians, but the move is a big step in the direction of modernizing the customer experience and meeting the needs of today's consumers.
"The addition of Key by Amazon In-Car Delivery to our HondaLink Remote Package of in-vehicle services comes at no additional cost to subscribers, (and is) yet another way we are creating new value for Honda customers," said Daniel Tiet, project leader, connected business development for American Honda Motor Co., Inc. "This latest addition to HondaLink provides a new service, heightening the Honda owner experience in this increasingly connected world."
Through the Key by Amazon app, owners of certain Honda vehicles with compatible HondaLink Remote Package and Amazon Prime membership can choose to have their packages delivered to their vehicles. The vehicles in question include the Accord, Accord Hybrid and Insight sedans, Passport and Pilot SUVs, and Odyssey minivan, depending on the trim and a HondaLink Remote Package subscription.
"Customers must also be Prime members and located in one of 50 cities and surrounding areas supported by the Key service," said Honda in its news release. "Members download the Key by Amazon app to their smartphone, log-in with their Amazon.com account information, and then select the year, make, and model of their Honda. The Key by Amazon app requests the user's HondaLink credentials, which enables Amazon delivery agents limited use of the remote features through HondaLink."
Customers can then shop on Amazon and select the "In-Car" delivery option at checkout. The day their package is due to arrive, the vehicle owner must park within two blocks of the delivery address they selected. They then have a four-hour delivery window and will receive an "Arriving Now" notification when the package is on its way to the vehicle.
by: www.canadianautodealer.ca
Honda and Amazon are teaming up to offer consumers a level up in customer experience and convenience: the ability to receive their Amazon packages in their vehicles.
As of July 23, Honda started offering its U.S. customers the Key by Amazon In-Car Delivery service for subscribers of its HondaLink Remote Services connected-car system. It is unclear when the service will be offered to Canadians, but the move is a big step in the direction of modernizing the customer experience and meeting the needs of today's consumers.
"The addition of Key by Amazon In-Car Delivery to our HondaLink Remote Package of in-vehicle services comes at no additional cost to subscribers, (and is) yet another way we are creating new value for Honda customers," said Daniel Tiet, project leader, connected business development for American Honda Motor Co., Inc. "This latest addition to HondaLink provides a new service, heightening the Honda owner experience in this increasingly connected world."
Through the Key by Amazon app, owners of certain Honda vehicles with compatible HondaLink Remote Package and Amazon Prime membership can choose to have their packages delivered to their vehicles. The vehicles in question include the Accord, Accord Hybrid and Insight sedans, Passport and Pilot SUVs, and Odyssey minivan, depending on the trim and a HondaLink Remote Package subscription.
"Customers must also be Prime members and located in one of 50 cities and surrounding areas supported by the Key service," said Honda in its news release. "Members download the Key by Amazon app to their smartphone, log-in with their Amazon.com account information, and then select the year, make, and model of their Honda. The Key by Amazon app requests the user's HondaLink credentials, which enables Amazon delivery agents limited use of the remote features through HondaLink."
Customers can then shop on Amazon and select the "In-Car" delivery option at checkout. The day their package is due to arrive, the vehicle owner must park within two blocks of the delivery address they selected. They then have a four-hour delivery window and will receive an "Arriving Now" notification when the package is on its way to the vehicle.
by: www.canadianautodealer.ca
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